By accepting a student on a course at Leeds English Language School the School agrees to the following terms and conditions.

The School

• The School will maintain quality and standards necessary to retain British Council accreditation. 
• The School will only accept students who are at the recommended level of English outlined for each course.
• The School reserves the right not to accept students onto any part of the course if their level of English is not sufficient. Students may be asked to repeat a level or will be helped to find alternative schooling.
• The School reserves the right to cancel a course at any time without notice. A proportion of the school fees will be refunded.
• The School agrees to make every effort to provide homestay accommodation for full time students who request it. Homestay procedures must be followed.
• The School will provide help with opening bank accounts, police registration and obtaining a student card.
• The School will provide a student welfare officer to help with any problems concerning students outside of the school. Every effort will be made to help students with any external problems.
• The School will provide all books, materials and internal tests for the particular course.
• The School will not exceed 14 students per class.
• The school will only accept students over the age of 16.  
• The School will only employ suitably qualified and experienced teachers.
• The School will mark and return homework, set tests and provide feedback.
• The School reserves the right to cancel a course and will provide a full refund for the remainder of the course duration minus any administration fees.
• The School will provide self study room and facilities dependent on availability. Students on Full time courses will have priority.
• The School will provide written reports and tutorials at regular stages throughout the course.
• The school will respond to your feedback and any complaints you may have promptly and courteously, and communicate our response to your suggestions.  We treat all complaints seriously and will deal with complaints quickly.  If you are unhappy with any aspect of your education you should speak to your teacher first.  If you feel that you cannot speak to your teacher, please talk to either Carol, or one of the management team. If you are not satisfied with the response from the school, we will tell you how you can complain to the British Council. 

By accepting a place at Leeds English Language School students agree to the following terms and conditions.
 

The Student

• The Student agrees to pay a non returnable deposit of £100 to reserve a place on the course.
• The Student agrees to pay £760 to reserve the first 4 weeks homestay accommodation fees and deposit plus the registration fee. Homestay is not guaranteed but every effort will be made to provide it.
• The Student agrees to pay for remainder of the course within 2 weeks the start date.
• Students who are sponsored must provide a financial guarantee for this school BEFORE the start of the course.
• Students who are asked to leave or leave by mutual consent in the first two weeks will be given a refund minus administration costs.
• Students who decide to leave in the first two weeks without the consent of the school will incur a cost of 50% of the course cost.
• By paying the fees the student agrees to study for the whole period. There is a no refunds policy.
• Students who are sponsored agree to study for the duration of their guarantee or for the period stated on the offer letter.
• Students who are visa nationals and leave the school must provide:
  1. An offer letter from another registered educational institution to prove they are continuing their study in the UK and a copy of the email you send to MigrantReporting@ukba.gsi.gov.uk
  OR
  A document to show they are no longer studying in the UK and a copy of the email you send to MigrantReporting@ukba.gsi.gov.uk  
  AND 2. A letter of authorisation from sponsor, supervisor, agent or parent (if under 18).
  Leeds English Language School will inform the relevant Border and Immigration Authorities.
• Students must ask for any time off from class in advance. Students who require time off (1 week +) during a course must fill in a request form. You can get this from the office.
• Students agree to study in all their lessons at all times outlined in the timetable. Students should not leave the class during lessons or disrupt the teaching of the class for any reason.
• Students who are continually late without good reason will be given a warning letter. After two warning letters, the school will ask you to leave with NO refund.
• Students must switch off their mobile phones in class.
• We expect students to work with the teaching style of the school. This means working with students of different genders and nationalities. 
• If the Student does not maintain 85% attendance we have to tell the Home Office/ Immigration.
• Students on full time courses who do not maintain 80% attendance in one month will receive a warning letter which will be sent to their Agent and sponsor. If this continues for one month the School may ask them to leave the course with NO refund. Immigration officials will be informed if necessary.
• Students understand that if they are not at the recommended level of English for a particular course or particular stage of the course they may be asked to repeat a level or will be helped to find alternative schooling.
• Students understand they may have to take and pay for extra classes to achieve the level required.
• Students who are involved in Police action, continually break the rules(terms and conditions) of the School or are continually disruptive in class will receive a warning letter which will be sent to their Agent and sponsor. If this continues the School may ask them to leave the course with NO refund. 
• Students should also refer to the school rules and attendance and discipline sections of the welfare pages of this website.    

Students in LELS Homestay Accommodation

Homestay

• A homestay will provide a single bedroom with study desk.
• A homestay will provide meals.

• Breakfast: A typical breakfast in England (Cereal and toast). Usually you will prepare this yourself.
  Dinner: A usual English dinner. This will be meat or fish or a vegetarian alternative, potatoes, pasta or rice and fresh vegetables.
  Lunch: You will be provided with lunch on Saturdays and Sundays.
  Snacks: Homestays do not provide snacks.
  
  If you do not eat at the same time as the homestay, you might have to prepare food yourself.

  • The people in the family will speak to you in English but they are not your English teacher. You are paying for accommodation not English lessons.
  • Your clothes will be washed and you will be provided with clean towels and bed sheets.
  • You will be expected to keep your bedroom clean and follow the rules of the house.
  • You might wish to join your homestay for activities outside of class.

  Homestays are in areas all around Leeds. Usually you will need to catch a bus to school. Most homestays are 30-40 minutes bus ride away. You can get discounts on transport in Leeds if you are a student. There are a few host families within walking distance of the school.
  
  We will send you information about your homestay before you arrive.
  
  

Payment before Arrival

• You must pay a deposit of £250 (for breakages or unpaid rent)
• You must pay a registration fee of £50
• You must pay 4 weeks host family fees (£460)
• There is a minimum period of stay of 4 weeks for students over 18 years old and 12 weeks for students under 18 years old.
• Payment must be transferred to the Leeds English School before we arrange the family.
• We charge you from your planned arrival date even if you arrive later.
• If you book homestay accommodation with us but do not arrive we will charge you one week’s homestay fees and you will lose your registration fee. 

Methods of Payment in the UK

• There are 2 methods of paying your fees:
  1. By Standing Order every month through a UK bank account.
  2. By Bank Transfer every 3 months through an overseas bank account
• You will need to decide before you arrive how you wish to pay.
• We will show you how to set your payments up when you arrive.
• We do not normally accept cash or credit card payments. 

Moving Out of Homestay Accommodation

• After the minimum period you can leave the accommodation if you tell Study Links International in writing TWO WEEKS BEFORE THE DATE YOU MOVE OUT. You will be given a letter to confirm this (you will need this letter as proof of notice).
• You will be refunded any unused host family fees and your deposit after you move out if there are no breakages or unpaid fees.
• If you do not tell Study Links International TWO WEEKS BEFORE THE DATE YOU MOVE OUT you will lose two weeks fees (this may be taken from the deposit).

By accepting a place with a homestay you understand the above rules and conditions and agree to follow them.